Shipping Policy

All orders are carefully prepared and packaged to ensure they arrive in perfect condition.

Order Processing

Orders are processed within 1–3 business days. During peak periods or promotional campaigns, processing times may vary slightly.

Once your order has been shipped, you will receive a confirmation email with tracking details.

Delivery Times

Estimated delivery times may vary depending on your location:

Domestic orders: 2–5 business days
International orders: 5–10 business days

Please note that delivery times are estimates and may be affected by customs procedures or courier delays beyond our control.

Shipping Fees

Shipping costs are calculated at checkout based on your delivery address and order size.

International Shipping & Customs

International orders may be subject to customs duties, taxes, or import fees, which are the responsibility of the recipient.

Delivery Issues

If your order arrives damaged or incomplete, please contact us within 48 hours of delivery with photos of the package and product so we can assist you promptly.

Contact

For shipping-related inquiries, please contact us at:
info@oufraiche.com